FAQ

What payment methods do you accept?

PayPal, Shopify’s own ShopPay, credit cards, Google Pay, Apple Pay.

 

Shipping and Delivery:

Physical products, such as paperback books, will be sent via USPS mail carrier.  You can track and manage your orders in Shopify via the "Order Status" page.

 

How will my ebooks be delivered?

Your ebooks are delivered automatically after purchase by an email from BookFunnel. If the email hasn’t arrived in 5 minutes, look for it in your Spam folder.

**The book will be delivered to the email address you used at checkout**

If you still have trouble, email  Bookfunnel support: help@bookfunnel.com

 

Your BookFunnel Library

Log into BookFunnel with the email you used to purchase/download your books.

Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.

 

BookFunnel Help Page for ebooks and audiobooks

Find help here https://getbookfunnel.com/

 

Can I return a product if I don't like it/change my mind/ordered the wrong product?

Due to the personalization of signed paperbacks, all sales are final. No refunds, returns, or exchanges are allowed.

If you have any concerns or questions regarding an order, please contact us at beth@bethbolden.com.